This Refund Policy explains the circumstances in which refunds are available for services purchased from LedgerBridge Accounting, operated by Ankit Marasini as an Independent Sole Trader.
Fixed-price services are one-time engagements. A full refund is available at any point before work has commenced. Once work has begun, refunds are calculated on a pro-rata basis reflecting work already performed.
If a delivered service materially differs from the written scope of work and cannot be remedied within a reasonable time, a full refund is available for the affected portion of the engagement.
You may cancel an engagement at any time by written notice. Fees for work already performed remain payable; the balance is refunded within 14 days.
I reserve the right to decline or terminate an engagement in limited circumstances (for example, if I am unable to comply with anti-money laundering requirements). Where I terminate, any fees paid for work not yet performed are refunded in full.
Refunds are made through the original payment method (Stripe) and typically appear within 5–10 business days.
Send a refund request to info@ledgerbridgeaccounting.co.uk including your order details and the reason for the request. Requests are acknowledged within one business day.
Nothing in this policy affects your statutory rights under UK consumer law.