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Refund Policy

Last updated: January 2026

1. Overview

This Refund Policy explains the circumstances in which refunds are available for services purchased from LedgerBridge Accounting, operated by Ankit Marasini as an Independent Sole Trader.

2. Fixed-Price Services

Fixed-price services are one-time engagements. A full refund is available at any point before work has commenced. Once work has begun, refunds are calculated on a pro-rata basis reflecting work already performed.

3. Not-As-Described Refunds

If a delivered service materially differs from the written scope of work and cannot be remedied within a reasonable time, a full refund is available for the affected portion of the engagement.

4. Cancellation by You

You may cancel an engagement at any time by written notice. Fees for work already performed remain payable; the balance is refunded within 14 days.

5. Cancellation by Me

I reserve the right to decline or terminate an engagement in limited circumstances (for example, if I am unable to comply with anti-money laundering requirements). Where I terminate, any fees paid for work not yet performed are refunded in full.

6. Refund Processing

Refunds are made through the original payment method (Stripe) and typically appear within 5–10 business days.

7. How to Request a Refund

Send a refund request to info@ledgerbridgeaccounting.co.uk including your order details and the reason for the request. Requests are acknowledged within one business day.

8. Statutory Rights

Nothing in this policy affects your statutory rights under UK consumer law.